Q: I've been testing your software (version 5.2) to see if it's what we want before buying it. It seems like it might work for us, but there's only one transition effect (kenburns) that works right when viewing the sliders embedded in our web pages using IE8 & IE9 (I haven't tried newer versions).
However, all transitions work in Chrome & Firefox, and I've used your suggested fix by changing the <!DOCTYPE> tag you list in your FAQs.
A: We've checked your page. There is a <meta> tag above the doctype declaration. There shouldn't be any code before the doctype declaration. Please, remove it.