For troubleshooting, feature requests, and general help, contact Customer Support at
Make sure to include details on your browser, operating system, WOW Slider version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.
Q: I purchased the wow slider from your website in order to implement it into website but it does not work. It displays correctly in Firefox, Safari, Google Chrome, but not in IE.
A: Please, try to add the doctype declaration for universal compatibility:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
Notice, it should be the first line of the code of your page.