For troubleshooting, feature requests, and general help, contact Customer Support at
Make sure to include details on your browser, operating system, WOW Slider version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.
Q: I'd like to try your free version but the app. doesn't start. What should I do now?
A: Try to do the following:
Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.
Turn off DEP or add the app. in the exception list.
If the problem persists, then try to add the app. in the whitelist of your antivirus.