For troubleshooting, feature requests, and general help, contact Customer Support at
Make sure to include details on your browser, operating system, WOW Slider version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.
Q: I've inserted WOWSlider into my page. It plays fine in other browsers, but NOT in IE. What's wrong?
A: Please, try to add the doctype declaration for universal compatibility:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
Notice, it should be the first line above all the code on your page.