Create websites with Jimdo AI Website Generator

AI site generator (Dolphin)

Jimdo’s AI site builder, Dolphin, asks a few simple questions about your business, goals and style, then generates a complete website with suggested text, images and layout. It maps content to industry-specific sections and applies a consistent color scheme and typography automatically, producing a ready-to-publish site that can be edited afterward. Users may link social profiles so the system pulls images and basic information. This approach dramatically reduces setup time for users who prefer a guided workflow and publication speed.

Visual editor (Creator)

Creator provides a visual drag-and-drop editor that lets users arrange sections, add content blocks and fine-tune styles without coding. The interface offers modular building blocks for text, galleries, forms and multimedia; changes update instantly with responsive previews. While offering more freedom than the AI setup, Creator keeps structure manageable so layouts remain consistent across pages. Beginners can achieve polished pages while experienced users can customize fonts, spacing and image placement for a tailored look that reflects a brand identity clearly.

Mobile optimization & app

All Jimdo sites are responsive by default and adapt to different screen sizes so visitors enjoy a smooth experience from phones to tablets and desktops. The platform includes a mobile app for on-the-go edits, quick content updates and photo uploads that sync to the site instantly. Image compression and layout rules help pages load quickly on cellular networks. Built-in HTTPS protects visitor connections while automatic adjustments keep design integrity intact across viewport sizes without manual intervention in real time consistently.

E-commerce toolkit

Jimdo offers an online store module that supports product listings, inventory controls, tax and shipping settings, and payment processing with Stripe and PayPal. Store dashboards provide order management, simple coupon tools and basic sales analytics for tracking performance. Depending on plan, users can sell physical or digital items, sync products with social channels and set shipping zones. The setup workflow guides business owners through pricing, checkout configuration and legal compliance for selling across regions with transparent transaction handling and reporting.

SEO tools & legal text

Built-in SEO tools let site owners edit page titles, meta descriptions and URLs, and view basic visitor statistics to monitor traffic sources and popular pages. Jimdo offers automated legal text templates that cover privacy policy, imprint and terms tailored to local regulations, helping with compliance requirements for small businesses. Integrated sitemaps and options for Google verification simplify indexing, while guided tips help users optimize headings and image alt text for visibility on mainstream search engines and basic performance reporting tools.

Smart Apps & integrations

The platform supports Smart Apps that embed external services such as booking systems, social feeds, music players and third-party tools with minimal setup. Integrations include Google services, Canva, payment processors and social platforms so content and commerce functions connect directly with established tools. Adding an app block typically requires selecting the service and granting access, after which dynamic content appears inside dedicated sections. This approach keeps workflow centralized while letting site owners use familiar external services for streamlined daily updates.

Design systems & customization

Jimdo applies design systems that produce consistent color palettes, font pairings and layout rules so pages maintain visual unity without complex styling work. Users may upload logo files, select accent hues and swap royalty-free photography from an included library. For those wanting finer control, Creator exposes font choices, spacing adjustments and block order, while Dolphin preserves uniformity via predetermined blocks. The balance lets individuals create a professional appearance quickly while keeping typography and contrast aligned across every page and devices.

Hosting, security & domain services

Websites are hosted on Jimdo’s managed infrastructure with automatic SSL certificates to protect visitor connections and built-in backups for site content. Domain registration and DNS setup can be handled through the platform, simplifying go-live tasks and email forwarding configuration. Paid plans add priority support channels, higher storage allowances and advanced analytics for monitoring traffic. Regular platform updates, account access controls and PCI-compliant payment handling for stores help site owners operate with reliable uptime and transaction safety and responsive customer service.

u/parmasean47 on Reddit (thread 'Recieved 3 debt collection requests and legal threats from a company I have never heard of') said their account was hit with unexpected debt collection notices tied to a Jimdo site gift, and community replies argued Jimdo's auto‑renewal and debt sale policies caused stress. The poster warned others about billing surprise, poor communication, and potential overseas collections after long delays in support response and lost trust.

Trustpilot user NikkiAU (review 'Absolute nightmare to deal with and Benjamin is rude!') reported that after buying an AI plan Jimdo pressed additional purchases, then denied a promised refund and kept the domain locked. The reviewer described rude support, confusing purchase flows, and aggressive retention tactics, concluding the lack of clear refund policy and slow responses made the AI offering risky for small users who rely on predictable billing practices.

Validated Reviewer on G2 (page 'Jimdo Reviews') noted that Jimdo's AI setup is basic, templates are limited, and customization options are too restricted for growing businesses. The reviewer said ecommerce features felt skimped and support responses were slow, creating friction when problems arose. They urged potential users to plan migration paths early because expanding beyond Jimdo's simple AI-built sites proved laborious and sometimes required rebuilding content elsewhere at extra cost.

iOS reviewer Omgbroooooooso on JustUseApp (review 'Horrible app') described losing twelve hours of work after account was blocked and said support was unreachable. The user blamed sudden lockouts, unreliable saving, and mobile dashboard limits that erased progress. They warned creators to export work often, criticized missing direct help channels, and stated that Jimdo's mobile creator app risks wasted time and emotional stress for people relying on a stable editor daily.

Debora H Weo on PissedConsumer (thread 'They do not reply') reported that an unreadable invoice led Jimdo to block her site while support mailed automated copy‑and‑paste replies for weeks. She said repeated messages produced no human help, billing issues were unresolved, and the site stayed offline despite attempts to reach staff. The reviewer advised caution about paid plans because slow, opaque support can leave businesses without essential web presence online.

Tom's Guide (review 'Jimdo review') criticized Jimdo's Dolphin AI editor as overly simplistic and found the Creator editor confusing, while customer service response times disappointed. The review noted the AI setup offers speed but sacrifices control, which can frustrate users who need tailored layouts or advanced features. The piece recommended beginners might start with Jimdo, but advised professionals to expect migration work, limited ecommerce tools if they later expand sites.

Vishal S on Capterra (review 'Jimdo') wrote that Jimdo’s auto‑renewal and refund handling caused major frustration, claiming surprise charges and threats when disputes followed. He said support reliance on scripted answers and long waits made problem resolution slow, and described being pressured over fees. Vishal advised others to read terms carefully before subscribing and to document interactions, because billing disputes with Jimdo could escalate quickly without clear support escalation paths.

CrazyEgg reviewer (article 'Jimdo Review - The Good and Bad for 2024') highlighted repeated user reports about difficulty canceling subscriptions and unclear renewal notices, saying many users claimed Jimdo auto‑renewed without adequate alerts and refused refunds. The article emphasized that slow support and opaque billing policies created recurring complaints, urging prospective customers to verify renewal settings and consider alternatives if predictable billing and human support matter to their business operations.

AppsHunter reviewer (Jimdo Creator reviews) recounted losing dashboard access on large tablets and being forced into unhelpful help articles instead of human support. They said the iPad Pro interface blocked access to essential menu options, leaving edits impossible, and that ticket replies were automated. The reviewer urged that Jimdo's mobile and tablet editing experience was unreliable for professionals, noting serious workflow interruption risks for designers who need full desktop functionality.

Lucas WardIT on Trustpilot (review 'Unethical and disgusting') described how a child's one‑month Jimdo subscription auto‑renewed into an annual charge, then Jimdo pursued collections despite cancellation. He said the family faced intimidating communication from debt collectors and felt the company showed little empathy, with slow support and aggressive billing escalation. Lucas advised guardians to monitor billing closely and suggested using alternative builders to avoid risky auto‑renew and collection practices altogether.